About Us

Who We Are

The Information Technology Authority’s (ITA) in association with the Ministry of Social Development launched the official online donations portal.

This official donations portal approved and supported by the Ministry of Social Development of Oman makes it possible for donors to contribute to charitable organizations completely online.

Online Donations Portal has been developed with the vision to promote charity for valuable social causes in the Sultanate of Oman, by providing an electronic gateway to facilitate payment of donations to charitable organisations supported by the Ministry of Social Development.

This portal supports humanitarian efforts for charity by eliminating the donor’s problems of time and distance using technology. This electronic channel connecting donors and beneficiaries process charitable payments completely electronically utilising the e-payment gateway operated by the ITA.

This online portal is a one-stop-shop assisting the collecting charity funds for the less privileged people and the people with special needs. ITA in line with His Majesty’s vision of harnessing technology has developed this portal to promote charity which is embodied in the practice of Islam. The portal makes it easy for Omani citizens and residents to donate with a single click from anywhere and at their suitable time without a need to travel to any of the charity organisations.

Donations Portal processes donations through bank cards issued in Oman and currently doesn’t accept donations through any other cards. The portal can be effectively used by Omani Citizens / Residents who have account in Omani banks will be able to make Donation online.


About Us

www.donate.om

The Information Technology Authority’s (ITA) in association with the Ministry of Social Development launched the official online donations portal www.donate.om  on the 13th January 2009 at the Board Room of ITA, Knowledge Oasis Muscat (KOM).

This portal was launched by H.E Ahmed Rashid Mohammed al Mamari, Undersecretary of the Ministry of Social Development in the presence of Dr. Salim Al Ruzaiqi, CEO of ITA and Mr. Mohamed Ali Al Qaed, CEO of eGovernment Authority, Kingdom of Bahrain.

Amount Raised Per Year

  • 2018 - 145,126.19 OMR
  • 2017 - 607,692.57 OMR
  • 2016 - 564,276.72 OMR
  • 2015 - 525,852.00 OMR
  • 2014 - 547,547.40 OMR
  • 2013 - 214,669.15 OMR
  • 2012 - 111,454.00 OMR

Mission

The Donation Portal for Charities works to cover a vast geographical area of Oman to deliver donations for local charities through harnessing modern technologies.

Vision

We work with a vision of implementing Information and Communication Technology (ICT) to serve the society by facilitating and simplifying the donation processes for charities in Oman.


We believe in


The information Society is characterized by the profound impact of information and communication technologies (ICTs) across the socio economic, political and culture areas of society. Limitless amount of information are disseminated through ICTs worldwide and those who have no access to these technologies are left at a disadvantage, being unable to participate and share fully in the benefits of the information society. Access to ICTs is seen as an essential factor for the development and the improvement of the well-being of society.

A vital component of the vision for Oman’s Economy - ‘Oman 2020’, is to the creation of a knowledge-based economy with a focus on developing Oman’s ICT sector with an aim to activate the economic diversification plan.

As a major step forward in the country's ambitious plans to introduce E-government and create a 'digital society' the national IT strategy was devised and ITA is the apex body vested with this responsibility to implement this strategy.

ITA was formed as a legal autonomous body affiliated to the Minister of National Economy for this purpose through the Royal Decree 52/2006. As set in the Royal Decree, the Information Technology Authority aims at consolidation and activation of government policies to transform the Sultanate into a knowledge–based economy for achievement of social and economical benefits to the Omani society by using this technology “within” the policies of economic diversification and sustained development.

With this ambitious vision we set forward with our mission, and take the opportunity to connect and communicate with you online through this website. We encourage your interactions with us on matters of mutual interest and together let us nourish the Sultanate in harnessing Information and Communication Technologies (ICT) for overall progress of the nation.

 
CEO Dr Salim  

Dr. Salim Sultan Al RuzaiqiChief Executive Officer, ITA


Dear Visitors

Welcome to the Donation Portal for Charities. This Portal aims to activate charity by facilitating and simplifying the donation process by online gateway. You can now donate easily for a charity of your own choice through an easy payment using credit card, authorized by Omani banks. The online donation portal is attempting to deploy the culture of voluntary work within the society as we believe it is a great humanistic message.


Service Standards


S.No. Name of Service Service Level Responsibility
1. Online Donation 24/7/7 ITA IT Team

Processes


Process Description:

This online Donations Portal is attempting to gain access to the largest groups of communities possible via the Internet, in an effort to promote a culture of volunteerism; a message that humanity must believe is important.

The current target group includes any person holds a bank account issued from Sultanate of Oman.

No staff is required to be involved, as it’s fully transactional electronic service provided to the public.

Process Steps:

  1. Go to: www.Donate.om
  2. Select the charity that you would like to donate for and its related program such as Sadaqa, family care or student care, etc...
  3. Click “Donate Now” button
  4. Fill the donation form including the amount of donation “1-999 OMR”, Credit Card details, and your personal information including your name, email, and contact number. Noting that payments are only acceptable from local Omani accounts - donors must have a card issued from a local Omani bank.
  5. Review your payment details, then confirm your donation by clicking on “Donation Now”
  6. Upon successful donation, a confirmation message will appear and e-mail notification will be sent to your e-mail confirming your donation.
  7. Check your email for the donation payment confirmation message.

Sponsored by

The Donation Portal for Charities is one of the Information Technology Authority (ITA) achievements. Information Technology Authority is working closely with Omani Charities and Associations helping them to integrate them with e-payment gateway system.

Information Technology Authority focus on meeting the ICT needs of persons with disabilities is aimed at empowering every citizen with information and knowledge, improving the lines of communication to the remotest and most vulnerable groups, and building an inclusive information society geared towards the advancement of a better, more peaceful and productive world. It is clearly our duty today to provide the opportunities for all, especially to those of us with disabilities.

ITA logo
ITA logo
eOman logo

Complaints & Grievances


Users can submit complains through our portal using the feedback and complains form.

http://www.donate.om/DonationsPortal/ContactUs/Contact_Us.aspx