This is disclaimer statement from the provider of ePayment services on this website i.e. Information Technology Authority (ITA).

This site and all information, content, materials, products (including software) and services included on or otherwise made available to you through this site are provided by ITA on an "as is" and "as available" basis, unless otherwise specified in writing. ITA makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials or services included on or otherwise made available to you through this site, unless otherwise specified in writing.

Ministry of Social Development is not responsible for any damage may occur due to any donor to use credit cards or enter personal data or any disorder can occur in the network or operating system that results in harm to the donors.

Copyright in materials present on this website are owned by the www.Donate.om (unless otherwise indicated). Apart from fair dealing for the purposes of private study, research, criticism or review, as permitted under copyright legislation, no part may be reproduced or reused for any commercial purposes whatsoever.

This disclaimer is subject to modifications by the authority as may be deemed necessary from time to time.

Terms of Use

Acceptance of Terms

By using the service of the e-Payment Gateway from Information Technology Authority (ITA) at this web site, you agree to accept the clauses for terms of use as detailed below, as well as the privacy policy which the ITA adopts and publishes for its service.


You agree to indemnify, defend and hold ITA and its business partners, staff and affiliates harmless from any liability, loss, claim and expense, including reasonable attorneys' fees and expenses, related to either your violation of these Terms of Use or your use of the Gateway services.

Governing Law

The Terms of Use agreement shall be governed and construed in accordance with the laws of the Sultanate of Oman.
Inapplicability of any MasterCard, Visa, Dinners or Amex-branded Payment Card Cardholder Agreement:
Information Technology Authority (ITA) is NOT a financial institution and does not issue credit, debit, check or payment cards of any type of nature. Your MasterCard, Visa, Dinners or Amex-branded payment card relationship is with an issuing bank or financial institution, and not with ITA. Any and all questions or issues regarding your MasterCard, Visa, Dinners or Amex-branded payment card or cardholder account should be directed to the bank or financial institution that issued your card, and not to ITA. While ITA likewise has a relationship with your bank or financial institution, that relationship does not pertain to individual cardholders or payment card accounts.

Age And Responsibility

You represent that you are of sufficient legal age to use the e-Payment Gateway and to create binding legal obligations for any liability you may incur as a result of the use of e-Payment Gateway. You understand that you are financially responsible for all uses of the e-Payment Gateway by you and those authorized by you to use your financial Data, your password or other verification information.

Your Personal Information

You agree that you are solely responsible for maintaining your personal information such as card number, PIN, address, which may be required to provide in the use of the e-Payment Gateway service, under strict security and confidentiality. ITA shall handle the information by following the ITA privacy policy for this service, and ITA shall not be liable or made responsible for any claim of loss or compromising of any of your personal information.
No responsibility of handling enquiry or complaint:
ITA is a payment service provider to the merchant selling goods or service online and does not bear a relation of any other kind with the merchant including the goods and service provided by the merchant. ITA shall neither receive nor provide any response to any enquiry, complaint, or request of information which are sent verbally or written through any means to ITA from you arisen or caused as a result of the use the merchant service.

Similarly ITA does not bear any relation to the issuing bank of your card or payment instrument. ITA shall neither receive nor provide any response to any enquiry, complaint, or request of information from you with regards to your banking transactions or card status in relation to the online purchase and use of the e-Payment gateway service.

ITA shall only provide response to enquiries from the online merchant or banks in accordance to their respective agreement to ITA with regards to the use of ITA service.
All content on the ITA e-Payment Gateway web pages, such as text, logo, graphic, image, software, are the property of ITA or its content provider. These information are protected by the copyright of their respective owner. Any oneThe user is strictly prohibited to reproduce or edit any of such information without express permission from ITA.

No liability

a). ITA shall not be liable for any loss resulted or claim of non-fulfilling of services or goods which the user purchase from online merchants. ITA shall not be contacted or held liable to attend any case of dispute resolution purchaser and the merchant over any subjects relating to the provision of services and use of services provided by the merchants.
b). ITA shall not be liable for any claim of loss or damage due to chargeback or fraud transaction arising from the your bank cards or banking accounts after you have  accessed or used the e-Payment gateway service. The ITA e-Payment Gateway handles all user information and data in accordance which the privacy policy and is compliant with the applicable industrial standards.